When I give a user full permission to a shared mailbox, automapping takes care of the shared mailbox on user's Outlook app. Select your Shared Mailbox from the list. >They access the SharedMailbox in the installed, desktop version of Outlook by using the 'Open Other User's Folder' function under the 'Open & Export' tab.Enter the Title of your shared folder in the search box.Select Inbox from the folder type drop-down menu.You have now successfully added your shared mailbox. Your shared mailbox should now be added to your folder list on the left-hand side of your Outlook client.The shared mailbox account should now be added to the People I am a delegate for list. You may be provided with an auto-discover prompt requesting that you allow the remote server to configure settings within Outlook. Beneath the people I am a delegate for section, select on the plus (+) button.Įnter the shared mailbox name or email address within the provided search field and select the correct result. Select the Advanced… button.Ĭlick on the Delegates tab. From the top menu, select Tools. Select Accounts….Right-click the account you wish to add the folder to and then select Add shared folder. Step 2 Shared folders must be manually added to your list of folders. This guide demonstrates how to open an existing shared mailbox within Outlook 2016 for Mac. Step 1 Log into Outlook on the web with your and IdentiKey password.
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